IT Service Management Assessment Service

Deming CycleThousands of organizations around the world use the Information Technology Infrastructure Library (ITIL®) practices. ITIL® has proven vital for any IT department to ensure a cost effective and efficient operation. Take advantage of improvement opportunities that an service management assessment will provide. Use the assessment as your map to tactical and strategic improvements. Compare your chosen IT segments against the ITIL® framework. Commonly chosen areas of assessment include change management, incident management, and the service desk. A mature organisation may choose portfolio management, demand management and continual service improvement. Vector Frameworks will match the assessment to your vision.

Realize improvements, benefits, return on investment and your value on investment. Make improvements to remain competitive and improve your customers' satisfaction.

We do not resell software or any third-party tools assuring you impartiality. As unbiased externals to your organisation we are not prone to the prejudice of self- assessments.